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PRIVACY POLICY

Documentary Australia Foundation Pty Limited (ABN 12 119 563 941) as the trustee for the Documentary Australia Foundation (ABN 11 227 328 793) (DAF) is committed to protecting your privacy. This Privacy Policy sets out our practices in relation to the collection, use, storage and disclosure of your personal information.


We may modify or update this Privacy Policy from time to time by publishing it on this website. We encourage individuals to check our website periodically to ensure that they are aware of our current Privacy Policy.

Consent

By providing personal information to us, you consent to our collection, use and disclosure of that personal information on the terms of this Privacy Policy and any other contractual or other arrangements that apply between us (if any).
What information do we collect?

We collect information from you that is necessary for us to perform our functions. We collect information from you when you:

  • register on our site,
  • subscribe to our newsletter,
  • respond to a survey or fill out a form, 
  • make an inquiry,
  • apply for a position with us (either as a volunteer or employee), or 
  • make a donation to DAF. 

The types of personal information we generally collect include your:

  • name
  • email
  • address
  • phone number
  • credit card information where you are making a donation. 

If you do not provide your personal information to us, we may not be able to provide you with the services you require.

What do we use your information for?

We use and disclose personal information we collect to:

  • Personalise your experience - your information helps us to better respond to your individual needs;
  • Improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you;
  • Improve customer service - your information helps us to more effectively respond to your customer service requests and support needs;
  • Process transactions and donations;
  • Administer a contest, promotion, survey or other site feature;
  • Send periodic emails - The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email;
  • Communicate with donors and supporters, volunteers and employees (including responding to inquiries and complaints) and distributing our publications and raising awareness about our fundraising activities and mission. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email; and
  • Fulfill our general business activities, including interacting with contractors and service providers, billing and administration including measuring and assessing the level of support we receive and the effectiveness of our fundraising activities and assessing applicants for positions with us. . 

Do we disclose any information to outside parties?

We may disclose your personal information to third parties such as our contractors, service providers, volunteers and employees who assist us in operating our website, conducting our business, or servicing you, only to the extent necessary for them to perform their duties to us.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your credit card information will not be stored on our servers.

Do we use cookies?

Our website may use cookies for site administration purposes. If for any reason you wish not to take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some features of our website. No personal information is collected, rather the patterns of usage of visitors to the website may be tracked for the purposes of providing improved service and content based on aggregate or statistical review of user site traffic patterns.

 

Accessing and correcting your personal information

You can seek access to personal information we hold about you by contacting us using the details set out at the bottom of this Privacy Policy. In some circumstances, it may not be possible to provide you with all of your personal information. Where this is the case, we will tell you why. When you request access, we may need to take measures to verify your identity.

If you think that any personal information we hold about you is inaccurate and would like to request that we correct it, please contact us using the details set out at the bottom of this Privacy Policy and we will take reasonable steps to ensure that it is corrected.

If you wish to make a complaint about the way we have handled your personal information you may do so by contacting us.

Contacting Us

If there are any questions regarding this privacy policy, or would you like to access and correct your personal information, or make a complaint, you may contact us using the information below.

www.documentaryaustralia.com.au
52 Victoria St, Paddington NSW 2021
info@documentaryaustralia.com.au
Phone: +61 (0)2 9397 1473
 

 

Email:info@documentaryaustralia.com.au

Phone:02 9397 1497

Mail:52 Victoria Street - Paddington NSW 2021 - Australia